Please take care when ordering Personalized/Customized items as these cannot be returned (see Cancellation & Returns Policy for exclusions).

If you would like to change or cancel your order, please contact Store Support Team, if your order has not already been processed, they will be able to edit/cancel your order. If your order has been processed, the team will provide you with information about how to return your order.

Please Note: Customized/Personalized, and items unsuitable for return due to hygiene reasons are excluded from the Cancellation & Returns policy.

There is a 30-day return period, instructions will be included in your packing slip, please see our Cancellation & Returns Policy for full information.